Home Energy Storage Battery FAQ

Tecloman is an energy storage system manufacturer focused on integrated smart energy solutions. With more than 30 years of engineering experience and 158+ patents, we integrate R&D, production, battery system integration, testing and project service to give you reliable support from product selection through long-term cooperation.

We combine energy storage product development, automated manufacturing, battery system integration, cloud monitoring and project service. Our capabilities include self-developed BMS and EMS technology, intelligent production lines, MES-based traceability, laboratory verification and 158+ patents. You work with an engineering and manufacturing partner, not only a product source.

Yes. Our company has automated residential energy storage production lines, PACK automatic production, battery cell production capability, MES process traceability, and multiple testing laboratories covering software, temperature rise, environmental, reliability, salt spray, EMC, safety, transport shock, and other verification needs.

Our products and solutions are used in residential energy storage, commercial and industrial BESS, microgrids, utility-scale energy storage, renewable energy integration, backup power, peak shaving, and smart energy management. Our overseas projects cover Europe, Asia, Africa and other regions.

Yes. We can arrange a factory visit or online technical discussion according to your project needs, including product introduction, factory capability review and technical communication before cooperation.

Available certifications depend on the exact product model and destination market. Our current products mention certifications and standards such as CE, UN38.3, RoHS, CB, IEC62619, IEC62040, UL1973, UL9540A, FCC-ID and related safety/EMC standards for selected products. Please share the model and country, and our team will provide the correct certificate package.

Our residential energy storage lineup includes the Firefly low-voltage home battery system, Firefly Pro high-voltage home battery system, Firefly Max high-capacity LiFePO4 battery, and DCDC home energy inverter solution. These products are designed for solar energy storage, backup power, self-consumption, and residential energy management.

Our residential battery systems use LiFePO4 battery chemistry. LiFePO4 batteries are widely selected for solar energy storage because of their safety, long cycle life, thermal stability, and suitability for daily charge and discharge applications.

Our Firefly low-voltage system comes in 3.6kWh, 7.2kWh, 10.8kWh, and 14.4kWh configurations. It uses a modular stackable design and can be expanded by adding battery modules. This makes it suitable for residential solar battery storage and backup power applications.

Our Firefly Pro high-voltage system includes H3 to H8 configurations, covering approximately 7.5kWh to 20kWh per single system. It is designed for higher-voltage residential solar storage applications and works with mainstream high-voltage hybrid inverters.

Firefly Max is our high-capacity residential LiFePO4 battery system. The Firefly Max-16K model provides about 16.179kWh nominal capacity and 14.561kWh usable capacity. It is designed for you when you need larger backup capacity, higher discharge power and a compact floor-standing battery solution.

Yes. Our home energy storage batteries are designed for lithium battery for solar system applications. They store solar power during generation hours and supply electricity when solar output is low, during peak electricity pricing periods, or during grid outages when matched with a suitable inverter system.

Yes, our battery can be used in off-grid or backup applications when it is matched with a compatible inverter and the full system design supports off-grid operation. For off-grid projects, please share the load profile, solar panel capacity, inverter model, location, and expected backup time so our team can help verify the configuration.

When our battery is used with a compatible hybrid inverter or energy control system that supports backup mode, the system can provide power during grid outages. The actual switching behavior depends on the inverter, wiring, load type, and local electrical design.

Yes, our residential battery systems support expansion. Firefly models are modular, and Firefly Max supports parallel installation. The final expansion limit should be confirmed according to the specific model, inverter compatibility, and local installation design.

Our product lineup supports communication options including CAN, RS485, Wi-Fi, Ethernet, RS232, Bluetooth optional, and cloud platform access depending on the model. Exact communication protocols and inverter matching details should be confirmed before order placement.

Yes. Our home energy storage and inverter battery solutions can support markets where grid outages, high electricity costs or solar self-consumption are important. Share your local grid conditions, ambient temperature, installation environment, inverter model and backup loads, and we will help you confirm a suitable system.

Yes. Our DCDC home energy inverter solution includes 12kW and 25kW three-phase options, high-voltage battery architecture, PV input, generator input and integrated energy management functions. This gives you a more complete residential solar storage solution.

Our residential battery systems use LiFePO4 cells and self-developed intelligent BMS protection, including temperature monitoring, short-circuit, over-current, over-charge and over-discharge protection. Available certification and test documents depend on the selected model, so tell us your product and destination market and we will confirm the correct package.

Yes. Our independently developed smart operation and maintenance cloud system can provide web access from a phone, tablet or computer. Depending on the selected system, you can monitor the battery, BMS, EMS, PCS and related equipment in real time.

Yes. OEM and ODM cooperation is an important part of our company business. Based on project requirements, we can support logo branding, product appearance, packaging, communication matching, capacity configuration, system design, market documentation, and other customization needs. The final scope depends on the product model, certification requirement, order quantity, and technical feasibility.

Yes. We can support your local solar storage business with product information, datasheets, technical communication, installation guidance, certificate documents, product images, and sales support materials. For long-term cooperation, we can also discuss market-specific product planning and OEM branding.

Yes. We support communication matching for mainstream inverter brands. Please provide the inverter model and target market, and our technical team will confirm compatibility.

Yes. Sample orders can be discussed for standard products and market testing. The sample policy, lead time, and shipping method depend on the model, destination country, battery transport requirements, and current production plan.

Our MOQ starts from 1 piece for standard models. For OEM/ODM projects, the final quantity may vary according to branding, packaging, certification, or structural customization requirements.

Yes. We can provide available datasheets, user manuals, certificates, product images, installation references and technical documents for the selected model. These materials help your team present and support our LiFePO4 home battery systems in your market.

Yes. Share your target market, typical household load, solar panel size, inverter model, local electricity conditions, installation environment and target price range. We will recommend suitable home energy storage battery options and help you compare low-voltage, high-voltage and larger-capacity solutions.

Yes. We support private label packaging as part of OEM cooperation. The final plan depends on the product model, order quantity, packaging safety requirements, battery transport rules, and brand material confirmation.

Our LiFePO4 home energy storage batteries are generally low-maintenance, but we recommend periodic checks of cable connections, ventilation, installation environment, battery status, system alarms, and inverter communication. Regular inspection procedures can improve long-term system reliability for your local projects.

Yes. We can provide installation documents, product guidance, remote technical communication and training materials according to the cooperation plan. We recommend that your technical team completes product training before the first installation.

Record the alarm code, system status, inverter and battery models, wiring information, installation photos or videos and operating environment. Send these details to us so our technical team can support remote diagnosis and troubleshooting with your local team.

We provide 5+ years of free warranty support across our current models, with the exact term, coverage and conditions confirmed by product model and sales agreement. Firefly Max materials specify a 10-year warranty. We will provide the applicable warranty document before your order is finalized.

After the warranty period, we can continue to support you with technical diagnosis, spare parts and paid repair or maintenance options according to the product model and project situation. The applicable service terms follow the final contract and warranty document.

Lead time depends on product model, order quantity, customization level, certification documents, and shipping plan. Standard products are usually faster than OEM/ODM or project-based configurations. The exact schedule can be confirmed after order details are matched.

Lithium battery shipping requires suitable packaging, documentation and transport arrangements. We can coordinate according to the product type, order quantity, destination and your shipping requirements. Sea freight is the most common option for many projects.

Send us your required battery capacity, inverter brand or system configuration, quantity, destination country, application, OEM/ODM needs and certification requirements. We will recommend a suitable configuration and prepare a quotation after confirming the details.